Fitness Industry Forum 2010

Customer Care, Safety & Service in the fitness industry

The Fitness Industry Forum is Fitness Australia's highest profile event designed to engage the fitness industry in exploration, discussion and debate about the key issues facing the industry. This year, the hot topic is ‘reputation and risk’, so book your seat, get involved and make a difference to your industry by attending this Forum.

Date:   Friday 22 October, 2010

Time:  9.30am to 11.30am

Venue: Sofitel Melbourne on Collins, Fitzroy Ballroom, Level 1, 25 Collins Street, Melbourne. Click here for a map of the venue.

Cost:   The Forum is free of charge, but you must register for planning purposes.

Industry Forum 2010 | Format

Key Presentations:

Building and maintaining a positive reputation
Presented by Brendon Gale, Chief Executive Officer, Richmond Tigers

Brendon retired from AFL football at the end of the 2001 season and took on the key role as chief executive of the AFL Players Association in 2005. Under Gale’s leadership, the AFLPA flourished, with players gaining many significant benefits along the way. Gale resigned from the AFLPA in August to take up the position of CEO at Richmond. He brings a wealth of football industry experience to the club he served so well as a player for so long, and is highly motivated – and equipped – to tackle the challenges that lie ahead at Tigerland.

Managing business risks in the fitnes industry
Presented by Professor Patrick Keyzer, Professor of Law and Director of the Centre for Law, Governance and Public Policy at Bond University

Q & A Panel Discussion with the audience:

Theme: Building on an industry culture of customer care, safety and service
Panel members:

Professor Patrick Keyzer, Professor of Law and Director of the Centre for Law, Governance and Public Policy at Bond University

Dr Elizabeth Lanyon, Director Policy and Legislation, Consumer Affairs Victoria

Winston Marsh, Sales and Marketing Guru

Max Martin, Fitness Australia’s QA Framework Project Group representative

Paul Kinghorn, Chairman, Fitness Australia 

Brendon Gale

 Pkeyzer [pkeyzer.jpg]

Professor Patrick Keyzer

 Book Your Seat Now!

For more information please contact Fitness Australia by calling  1300 211 311  1300 211 311  or email awards@fitness.org.au.

 

 

As a registered exercise professional, what's your top wish for 2012?

More career opportunities
23%
 [26]
Access to industry research
10%
 [11]
Affordable outdoor training permits
15%
 [17]
Greater credibility with clients
12%
 [13]
Work with allied health professionals
40%
 [45]